Conflict Resolution.
Turn friction into forward motion. Gamified scenarios simulating real workplace tensions, giving participants the language and tools to navigate disagreements constructively and rebuild trust after conflict.
What your people work on
Best for: Teams with friction, post-merger integration, cross-functional teams with competing priorities, or organizations seeing attrition from tension.
Conflict Styles Awareness
Understanding your default approach to conflict and how it interacts with others’
Conflict style assessment games
De-escalation Techniques
Calming heated situations before they escalate into damage
De-escalation challenges
Productive Disagreement
Arguing to learn and build, not to win — turning friction into progress
Debate & discussion games
Mediation Fundamentals
Facilitating resolution between conflicting parties without taking sides
Mediation role-plays
Repair & Restoration
Rebuilding trust and relationships after conflict has occurred
Trust repair exercises
Skills your people build
- Understanding conflict style
- Calming heated situations
- Productive disagreement
- Facilitating resolution
- Rebuilding trust after conflict
Workshops, games and progress HR can see
- Conflict style assessment through gamified profiling
- Role-play games simulating real workplace conflicts
- Facilitated workshops on feedback without defensiveness
- Mental model frameworks for de-escalation
- Sentiment tracking to measure culture improvements
3, 6 or 12 months
- Duration
- 12 weeks
- Workshops
- 6 biweekly sessions · 75 min each
- Principles
- Conflict Styles, De-escalation, Productive Disagreement
- Games
- 3 conflict simulations + 2 de-escalation + 1 mediation
- Assessment
- Conflict style profile at start
- HR Dashboard
- Conflict culture tracking
- Duration
- 24 weeks
- Workshops
- 12 biweekly sessions · 75–90 min each
- Principles
- All 5 principles with real-case practice
- Games
- 8+ games with advanced mediation scenarios
- Assessment
- Start + mid-program reassessment
- HR Dashboard
- Full conflict culture analytics
- Optional 1:1
- Available for managers and mediators
- Duration
- 48 weeks
- Workshops
- 24 biweekly or 12 monthly sessions
- Principles
- All 5 — two cycles with advanced mediation labs
- Games
- Full library with complex multi-party scenarios
- Assessment
- Quarterly conflict culture surveys
- HR Dashboard
- Year-long conflict resolution tracking
- Bonus
- Internal mediator certification track
Every plan includes: Gamified assessment, mental model games, facilitated workshops by ICF-credentialed coaches, HR dashboard tracking, and optional 1:1 coaching add-on.
Let's design this programme for your team
Book a 30-minute demo, or play the free 7-minute game first.