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Case study · Société Générale

Building Resilience & Cohesion

How walnut.coach helped Société Générale — one of Europe's leading financial institutions — build team resilience, navigate change, and strengthen team bonds through an expertly facilitated gamified coaching experience.

  • Gamified
    Session
  • Change
    Management
  • Team Bonding
    Focus
  • Priya
    Sharma Expert Coach
The challenge

A Banking Team Navigating Change & Pressure

Soc Gen came to walnut.coach at a time of significant organisational change — when teams needed both the inner resilience to adapt and the team bonds to pull through together.

Resilience Was Being Stretched

In a high-stakes banking environment undergoing transformation, team members were feeling the strain of change. The ability to adapt, recover, and remain engaged was being tested.

  • Change Management Gaps

    Teams understood that change was happening but lacked practical tools and mental frameworks to lead and navigate it effectively without burning out.

  • Team Bonds Needed Strengthening

    In demanding environments, relationships often become purely transactional. The team needed a structured experience to strengthen genuine connection and mutual support.

  • Leaders Needed to Role-Model Resilience

    Managers and leaders needed to not just survive change but to demonstrate resilience, calm, and optimism in a way their teams could follow.

The programme

Gamified Coaching Session

A carefully designed gamified coaching session led by expert coach Priya Sharma, combining play, practical frameworks, and deep resilience coaching.

  • Bollywood
    Bubble Game
  • Change
    Management
  • Resilience
    & Bonding
What we covered
  • Players run a movie production house competing for actors and technicians
  • Auction-based bidding and critical thinking under pressure
  • Negotiation and collaborative decision-making
  • Appreciates the value of collaboration in competitive atmosphere
  • Builds presence and mindfulness through intensity
Tools and methods
Bollywood Bubble GameGroup DebriefMental Model Coaching
Our approach

What made this work

Three deliberate design choices transformed a coaching session from theory into lived experience.

  1. 1

    An Expert Coach Who Understood the Room

    Priya Sharma's 30+ years in financial services meant she wasn't teaching theory — she was sharing lived wisdom that landed because it was real, specific, and directly relevant to the Soc Gen context.

  2. 2

    The Game as the Ice-Breaker for Vulnerability

    Bollywood Bubble created the laughter, energy, and shared experience needed for the deeper resilience coaching to land. You can't build resilience in a tense room.

  3. 3

    Resilience as a Team Sport

    The program framed resilience not as a personal virtue but as a collective practice. Teams learned that resilience is built between people, not just within them.

“The Bollywood Bubble game broke down every wall in the room. And then Priya did what I've never seen a coach do — she made us realise that being resilient isn't about being tough. It's about being together.”
Program Feedback — Société Générale
Outcomes

What changed after the programme

A single session delivered shifts that rippled across the team — moving them from surviving change to genuinely navigating it together.

  • Change-Ready Mindsets

    Participants left with practical frameworks for navigating and leading change. Fear of uncertainty reduced. Leaders felt more equipped to hold their teams steady in turbulent times.

  • Stronger Team Bonds

    The shared game experience and coaching sessions created genuine emotional connection. Teams who'd worked side by side for years felt like they were meeting each other properly for the first time.

  • Self-Aware Leaders

    Priya Sharma's coaching helped participants understand their own patterns under pressure — and how to interrupt those patterns before they affected their teams.

  • Higher Morale & Energy

    The combination of laughter (Bollywood Bubble) and depth (resilience coaching) left participants energised, optimistic, and more connected to the purpose and people of their work.

How we worked

From first call to follow-through

Every Walnut engagement follows the same five steps, run by ICF-credentialed coaches.

  1. 1

    Discovery

    Understanding the organisation's culture, challenges and people

  2. 2

    Custom design

    Tailoring content, examples and exercises to the team

  3. 3

    Delivery

    An interactive, gamified session with real-time engagement

  4. 4

    Commitment

    Each participant leaves with one action to try straight away

  5. 5

    Follow-through

    Ongoing coaching for deeper individual growth

For HR

What HR sees in the app

Who was active this week, the one thing to do next, and each skill from the first check to the latest. A monthly report you can download and share.
Walnut for companies
HR Insights: the big story of the month and the monthly report

Ready to build a thriving team?

Your programme starts with a conversation. Book a 30-minute call, or try the 7-minute game first.