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Case study · OLX Group

Happy Workplaces

How walnut.coach helped OLX Group — one of the world's leading online marketplaces — build a culture of happiness, resilience, and purposeful collaboration across multiple employee cohorts through a structured multi-group coaching journey.

  • 4
    Parallel Groups
  • 90–110
    Min Sessions
  • Multiple
    Months
  • ICF
    Credentialed coaches
The challenge

A Global Team That Needed Direction & Joy

OLX came to us with the complexity of scale — a large, diverse, fast-moving team where happiness and cohesion had become hard to maintain at pace.

No Unifying Culture Thread

With teams spanning different backgrounds and functions, OLX needed a way to create a shared experience of passion, wellbeing, and collaboration that felt real — not corporate.

  • Different Teams, Different Needs

    Not all groups had the same gaps. Some needed communication tools; others needed resilience or leadership coaching. A single intervention wouldn't work.

  • Engagement Was Fragmented

    Despite individual talent, collective morale and energy weren't where leadership wanted them. There was a need for deliberate culture-building.

  • Sustaining Momentum

    The challenge wasn't just a one-off boost, but creating lasting change across a large, distributed organisation.

The programme

Four Parallel Coaching Tracks

Four tailored coaching tracks ran simultaneously, each delivering 90–110 minutes of interactive content paired with a specific game designed to unlock the exact learning needed.

  • Group A
    Coaching
  • Group B
    Communication
  • Group C
    Resilience
What we covered
  • Identifying group needs and working toward shared goals
  • Three defined needs aligned to team development
  • Building collaborative workstyle and team vision
  • Game: Fishy Equilibrium (Collaboration Over Competition)
Tools and methods
Group CoachingFacilitated DiscussionGame Debrief
Our approach

What made this work

We didn't force a one-size-fits-all solution. OLX needed flexibility at scale — and that's exactly what the parallel track model delivered.

  1. 1

    Parallel Tracks for Parallel Needs

    Instead of forcing one program on everyone, OLX employees were assigned to tracks that matched their team's specific development needs — making every session feel relevant and personal.

  2. 2

    Games That Unlock Learning

    Each coaching track was anchored by a game designed to surface the exact behaviours being coached — whether collaboration, communication, resilience, or leadership.

  3. 3

    Consistent Quality Across Cohorts

    All 4 groups received the same standard of facilitation, ensuring no team felt like a lesser priority. Every cohort mattered equally.

“The parallel format was a revelation. Every team felt they were getting something made just for them — and you could see the energy shift across the organisation, group by group.”
Program Feedback — OLX Group
Outcomes

What changed after the programme

Across all four cohorts at OLX, the parallel program delivered measurable shifts in how teams engaged, collaborated, and experienced their work.

  • Tailored Growth at Scale

    By running four parallel tracks, OLX was able to give hundreds of employees a deeply relevant learning experience without diluting quality. Every group got exactly what they needed.

  • Stronger Team Bonds Across Cohorts

    Despite being different groups, participants across all cohorts reported feeling more connected to their teams and more energised after sessions.

  • Better Communication Across the Organisation

    The communication cohort translated their learnings back to their wider teams, creating a ripple effect of clearer, more empathetic dialogue.

  • Higher Morale & Engagement

    Employee energy and enthusiasm for work visibly improved across cohorts. Leaders noticed a shift in how teams showed up — more positively, more collaboratively.

How we worked

From first call to follow-through

Every Walnut engagement follows the same five steps, run by ICF-credentialed coaches.

  1. 1

    Discovery

    Understanding the organisation's culture, challenges and people

  2. 2

    Custom design

    Tailoring content, examples and exercises to the team

  3. 3

    Delivery

    An interactive, gamified session with real-time engagement

  4. 4

    Commitment

    Each participant leaves with one action to try straight away

  5. 5

    Follow-through

    Ongoing coaching for deeper individual growth

For HR

What HR sees in the app

Who was active this week, the one thing to do next, and each skill from the first check to the latest. A monthly report you can download and share.
Walnut for companies
HR Insights: the big story of the month and the monthly report

Ready to build a thriving team?

Your programme starts with a conversation. Book a 30-minute call, or try the 7-minute game first.