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Case study · VisionSpring

Team Coaching Program

How walnut.coach helped VisionSpring — a leading social enterprise dedicated to providing affordable eyecare — align their team around shared values, sharpen decision-making, and build deep collaboration through an immersive 2-day coaching experience.

  • 2
    Day Program
  • 5+
    Activities
  • Values &
    Coaching Focus
  • ICF
    Credentialed coaches
The challenge

A Mission-Driven Team That Needed Better Tools

VisionSpring's team was deeply committed to their social mission — but like all high-performing teams, they needed sharper frameworks for decision-making, values alignment, and genuine collaboration.

Decision-Making Blind Spots

Teams were making decisions quickly and often — but unconscious biases and mental shortcuts were getting in the way of the best outcomes. The Ladder of Inference was at work, often invisibly.

  • Values Weren't Yet Lived

    The organisation's values existed on paper but hadn't been deeply explored and owned at the team level. A values exercise was needed to make them real and personal.

  • Collaboration Needed Structure

    Teams worked hard together but lacked shared frameworks for cooperative problem-solving, especially under pressure.

  • Learning Had to Be Experiential

    Given VisionSpring's mission-first culture, any coaching intervention needed to feel meaningful, participative, and directly applicable — not abstract.

The programme

2-Day Immersive Coaching Experience

An intensive 2-day program blending values exploration, game-based learning, and hands-on team activities to unlock collaboration and sharper decision-making.

  • Day 1
    Values
  • Day 1
    Game
  • Day 2
    Activities
What we covered
  • Team values exercise exploring personal and collective values
  • Critical reflection on values in the context of work
  • How behaviours align with deeply held values
  • Making organizational values real and personal
  • Building values as a foundation for collaboration
Tools and methods
Values ExerciseGroup ReflectionTeam Discussion
Our approach

What made this work

VisionSpring needed more than a standard team workshop. We designed an experience that honored their mission while building foundational collaboration skills.

  1. 1

    Values Before Skills

    Day 1 started with values because sustainable team behaviour grows from shared values, not rules. Making the implicit explicit created a foundation for everything that followed.

  2. 2

    Games as Mirrors

    The Mavericks game wasn't entertainment — it was a mirror. The debrief surfaced real-world patterns in how the team makes decisions, so they could improve with awareness rather than effort.

  3. 3

    Hands-On Learning, Hands-On Impact

    Day 2's practical activities simulated real team dynamics — scarcity, coordination, interdependence — giving teams a felt sense of the principles being taught.

“Day 1 changed how I see my own thinking. The Mavericks game showed me exactly where I was making assumptions I didn't even know I was making.”
Program Feedback — VisionSpring
Outcomes

What changed after the programme

Across the 2-day program, VisionSpring's team moved from intellectual understanding to embodied knowledge — and from knowing to doing.

  • Values That Teams Actually Own

    Participants moved from knowing the organisation's values to genuinely feeling connected to them. Values became a lived reference point, not a wall poster.

  • Sharper, Bias-Aware Decision-Making

    The Ladder of Inference debrief gave teams a shared language to call out cognitive shortcuts. Decisions became more deliberate, more inclusive, and more data-driven.

  • New Collaborative Frameworks

    Day 2 activities gave teams practical, repeatable frameworks for working together under pressure. Broken Squares and Marble Exercise became team references for how to ask for help and share.

  • Stronger Team Energy & Bond

    Across both days, participants found their team identity strengthened. The shared experiences created trust, humour, and a renewed sense of mutual commitment to the mission.

How we worked

From first call to follow-through

Every Walnut engagement follows the same five steps, run by ICF-credentialed coaches.

  1. 1

    Discovery

    Understanding the organisation's culture, challenges and people

  2. 2

    Custom design

    Tailoring content, examples and exercises to the team

  3. 3

    Delivery

    An interactive, gamified session with real-time engagement

  4. 4

    Commitment

    Each participant leaves with one action to try straight away

  5. 5

    Follow-through

    Ongoing coaching for deeper individual growth

For HR

What HR sees in the app

Who was active this week, the one thing to do next, and each skill from the first check to the latest. A monthly report you can download and share.
Walnut for companies
HR Insights: the big story of the month and the monthly report

Ready to build a thriving team?

Your programme starts with a conversation. Book a 30-minute call, or try the 7-minute game first.