Creating a Happy Workplace
How walnut.coach helped Triller — the entertainment and social media platform — build team cohesion, navigate conflict, and create a culture of creative collaboration through a monthly gamified coaching experience.
- MonthlySessions
- MultipleGames
- TeamBonding Focus
- ICFCredentialed coaches
A Creative Company That Needed Cohesion
Triller, operating in the fast, high-pressure world of entertainment and social media, came to us with the unique challenges that creative teams often face: big personalities, varied perspectives, and friction that could either spark or destroy.
Conflict Without Collaboration
Strong individual voices and creative egos were creating friction that wasn't being channelled productively. The energy was there — but it needed direction.
No Consensus Culture
Teams struggled to arrive at shared decisions. Different perspectives were celebrated individually but not yet leveraged collectively.
Unmanaged Conflict
Disagreements were common but rarely resolved constructively. There was no framework or language for moving from conflict to collaboration.
Team Identity Was Weak
In the rush of moving fast and creating content, team bonding and shared identity had been deprioritised. People worked hard but not yet deeply together.
Monthly Gamified Coaching Sessions
A series of monthly sessions, each anchored by a game experience designed to make collaboration natural and turn conflict into creative input.
- Month 1Team Bonding
- Month 2Deeper Collaboration
- MonthlyCadence
- Game: Codenames (Team Bonding, Consensus)
- How disagreement surfaces diverse thinking
- Framework: Adizes Patented Formula for success
- Moving from conflict to collaboration mindset
- Making disagreement playful and productive
What made this work
We understood Triller's unique culture and designed a program that turned creative friction into creative fuel.
- 1
Monthly Rhythm for Lasting Change
Instead of a one-day event that fades, walnut.coach ran monthly sessions so new habits could form, be tested in real life, and be refined with each session.
- 2
Games That Normalise Disagreement
Codenames and similar games made it safe and even fun to have different views — giving teams a low-stakes space to practise the skills they'd need in high-stakes moments.
- 3
Frameworks That Stick
The Adizes model gave teams a shared vocabulary for navigating conflict — so even after the program ended, they had language and tools to use independently.
“We didn't expect a game to teach us how to disagree better. But after the Codenames session, our team conversations completely changed — we started actually listening to each other.”
What changed after the programme
Month by month, Triller's team evolved from managing conflict to leveraging it as a source of creative strength.
Conflict Became a Creative Asset
Teams stopped dreading disagreement and started using it as a tool for better decisions. The shift from conflict-avoidance to conflict-as-input was one of the most visible changes.
Consensus Without Compromise
Using the frameworks from the program, teams found ways to honour different perspectives while still moving forward together — faster and with more buy-in.
Stronger Creative Bonds
Monthly sessions built a rhythm of connection. By the end of the program, teams had shared experiences, inside jokes from the games, and a genuine sense of being on the same side.
More Energised, More Engaged
Participants reported higher morale and energy at work. The sessions became something people looked forward to — not just another meeting to survive.
From first call to follow-through
Every Walnut engagement follows the same five steps, run by ICF-credentialed coaches.
- 1
Discovery
Understanding the organisation's culture, challenges and people
- 2
Custom design
Tailoring content, examples and exercises to the team
- 3
Delivery
An interactive, gamified session with real-time engagement
- 4
Commitment
Each participant leaves with one action to try straight away
- 5
Follow-through
Ongoing coaching for deeper individual growth
What HR sees in the app
Ready to build a thriving team?
Your programme starts with a conversation. Book a 30-minute call, or try the 7-minute game first.