All Case Studies
Case Study
walnut.coach × Tata Steel

Business Simulation Program

How walnut.coach helped Tata Steel's Tubes division — part of the Tata Group, India's largest steel company — transform their Excel-based business simulation into an engaging, web-based learning experience for new employees.

Custom
Simulation
Web-Based
Build
Fresher
Onboarding
Serious
Game Design
About Us

India's First Gamified Coaching Platform

walnut.coach is one of India's first gamified coaching platforms, trusted by leading organizations worldwide. We combine behavioral science, psychology, and proprietary mental model games to deliver coaching programs that actually stick.

With a team of ICF-accredited coaches and a track record spanning 50+ companies — including Paytm, Godrej, Reliance, and Barclays — we've built a reputation for turning abstract development goals into measurable, lasting outcomes.

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Top ICF Accredited Coaches
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Core Mental Models Used
The Challenge

A Powerful Learning Tool Trapped in the Wrong Medium

An Excel Simulation That Couldn't Scale — The business simulation was conceptually strong — but its Excel format created friction for facilitators, made visual design and engagement near-impossible, and limited the scenarios that could be delivered. It needed to become something employees would genuinely enjoy.

01

Ease of Use Was Holding Learning Back

The Excel format required significant facilitator support and technical familiarity, limiting who could run the simulation and when.

User Experience Was Minimal

Without visual design or intuitive UX, new employees engaged with the simulation as a spreadsheet exercise — not as an immersive industry introduction.

Digital & Hybrid Delivery Was Impossible

The in-person Excel format couldn't be adapted for remote or hybrid sessions. Tata Steel needed flexibility across in-person, digital, and hybrid modes.

The Program

Web-Based Business Simulation

A complete transformation of the learning experience — converting Excel into an intuitive, visually engaging browser-based simulation that delivers commercial awareness through immersive play.

Discovery
& Observation
Web-Based
Design Build
Deployment
& Facilitation
What We Covered
  • Our walnut.coach team observed the live business simulation in action
  • Deep observation and follow-up discussions with the Tata Steel team
  • Thorough understanding of simulation mechanics, objectives, and participant experience
  • Proactive mock-up screens created before formal commissioning
  • Demonstrating genuine commitment and design quality upfront
Tools & Methods
Live ObservationStakeholder ConversationsMock-Up Screens
Our Approach

What Made This Work

Three core principles shaped how we approached this transformation — ensuring that the final product was both beautiful to use and owned by Tata Steel long-term.

01

Proactive Before Formal

By creating mock-up screens before being formally commissioned, walnut.coach demonstrated the kind of ownership and initiative that the project itself was designed to develop in Tata Steel’s employees.

02

Design for the Learner First

Every design decision prioritised the experience of a new Tata Tubes employee. The simulation had to feel engaging and intuitive — not like another induction task to complete.

03

Built to Last and Scale

The web-based platform was built to be maintainable, updatable, and deployable without constant technical intervention — ensuring Tata Steel would own the tool, not depend on external support forever.

When the walnut.coach team walked in with mock-up screens before we'd even signed anything, we knew we were working with people who genuinely cared about what we were building. The final simulation was everything we hoped it would be.
Program Feedback — Tata Steel, Tubes Division
Outcomes

What Changed After the Program

The web-based simulation transformed how Tata Steel introduced new employees to the Tubes business — creating a learning experience that was both enjoyable and commercially impactful.

01

A Simulation Employees Actually Enjoyed

New employees engaged with the web-based simulation as a genuine game experience — not a training obligation. Commercial awareness developed naturally through play.

02

Easier Facilitation at Scale

Facilitators could now run sessions independently, in-person or digitally, without needing technical support — dramatically expanding where and how the simulation could be used.

03

Creative, Problem-Solving Mindset from Day One

New joiners developed business acumen, commercial thinking, and decision-making confidence in the simulation before facing real market challenges — starting their careers better prepared.

04

Better Cross-Team Collaboration

The simulation's collaborative mechanics meant new employees built peer relationships and team communication skills while learning about the Tubes business — two outcomes for the price of one.

How We Worked

Our Delivery Process

From first conversation to post-session follow-through, every walnut.coach engagement follows a structured, human-centered process.

01

Discovery

Understanding the organization's culture, challenges, and employee profile

02

Custom Design

Tailoring program content, examples, and exercises to the team

03

Delivery

Interactive, gamified workshop with real-time engagement tools

04

Commitment

Each participant leaves with a personal action to implement immediately

05

Follow-Through

Ongoing coaching support available for deeper individual growth

Work With Us

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