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Case study · Tata Steel

Business Simulation Program

How walnut.coach helped Tata Steel's Tubes division — part of the Tata Group, India's largest steel company — transform their Excel-based business simulation into an engaging, web-based learning experience for new employees.

  • Custom
    Simulation
  • Web-Based
    Build
  • Fresher
    Onboarding
  • Serious
    Game Design
The challenge

A Powerful Learning Tool Trapped in the Wrong Medium

An Excel Simulation That Couldn't Scale — The business simulation was conceptually strong — but its Excel format created friction for facilitators, made visual design and engagement near-impossible, and limited the scenarios that could be delivered. It needed to become something employees would genuinely enjoy.

Ease of Use Was Holding Learning Back

The Excel format required significant facilitator support and technical familiarity, limiting who could run the simulation and when.

  • User Experience Was Minimal

    Without visual design or intuitive UX, new employees engaged with the simulation as a spreadsheet exercise — not as an immersive industry introduction.

  • Digital & Hybrid Delivery Was Impossible

    The in-person Excel format couldn't be adapted for remote or hybrid sessions. Tata Steel needed flexibility across in-person, digital, and hybrid modes.

The programme

Web-Based Business Simulation

A complete transformation of the learning experience — converting Excel into an intuitive, visually engaging browser-based simulation that delivers commercial awareness through immersive play.

  • Discovery
    & Observation
  • Web-Based
    Design Build
  • Deployment
    & Facilitation
What we covered
  • Our walnut.coach team observed the live business simulation in action
  • Deep observation and follow-up discussions with the Tata Steel team
  • Thorough understanding of simulation mechanics, objectives, and participant experience
  • Proactive mock-up screens created before formal commissioning
  • Demonstrating genuine commitment and design quality upfront
Tools and methods
Live ObservationStakeholder ConversationsMock-Up Screens
Our approach

What made this work

Three core principles shaped how we approached this transformation — ensuring that the final product was both beautiful to use and owned by Tata Steel long-term.

  1. 1

    Proactive Before Formal

    By creating mock-up screens before being formally commissioned, walnut.coach demonstrated the kind of ownership and initiative that the project itself was designed to develop in Tata Steel’s employees.

  2. 2

    Design for the Learner First

    Every design decision prioritised the experience of a new Tata Tubes employee. The simulation had to feel engaging and intuitive — not like another induction task to complete.

  3. 3

    Built to Last and Scale

    The web-based platform was built to be maintainable, updatable, and deployable without constant technical intervention — ensuring Tata Steel would own the tool, not depend on external support forever.

“When the walnut.coach team walked in with mock-up screens before we'd even signed anything, we knew we were working with people who genuinely cared about what we were building. The final simulation was everything we hoped it would be.”
Program Feedback — Tata Steel, Tubes Division
Outcomes

What changed after the programme

The web-based simulation transformed how Tata Steel introduced new employees to the Tubes business — creating a learning experience that was both enjoyable and commercially impactful.

  • A Simulation Employees Actually Enjoyed

    New employees engaged with the web-based simulation as a genuine game experience — not a training obligation. Commercial awareness developed naturally through play.

  • Easier Facilitation at Scale

    Facilitators could now run sessions independently, in-person or digitally, without needing technical support — dramatically expanding where and how the simulation could be used.

  • Creative, Problem-Solving Mindset from Day One

    New joiners developed business acumen, commercial thinking, and decision-making confidence in the simulation before facing real market challenges — starting their careers better prepared.

  • Better Cross-Team Collaboration

    The simulation's collaborative mechanics meant new employees built peer relationships and team communication skills while learning about the Tubes business — two outcomes for the price of one.

How we worked

From first call to follow-through

Every Walnut engagement follows the same five steps, run by ICF-credentialed coaches.

  1. 1

    Discovery

    Understanding the organisation's culture, challenges and people

  2. 2

    Custom design

    Tailoring content, examples and exercises to the team

  3. 3

    Delivery

    An interactive, gamified session with real-time engagement

  4. 4

    Commitment

    Each participant leaves with one action to try straight away

  5. 5

    Follow-through

    Ongoing coaching for deeper individual growth

For HR

What HR sees in the app

Who was active this week, the one thing to do next, and each skill from the first check to the latest. A monthly report you can download and share.
Walnut for companies
HR Insights: the big story of the month and the monthly report

Ready to build a thriving team?

Your programme starts with a conversation. Book a 30-minute call, or try the 7-minute game first.