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Case study · Azelis

People Leaders Values Program

How walnut.coach helped Azelis India — a global specialty chemicals and ingredients distributor — cascade organisational values to leaders and build the feedback, trust, and empowerment culture their employee satisfaction data was calling for.

  • 1-Day
    Pilot
  • 8
    Focus Areas
  • HR
    Leaders
  • ICF
    Credentialed coaches
The challenge

A Values-Led Company That Needed Values to Come Alive

Azelis came to walnut.coach with something rare and valuable — data. Their Employee Satisfaction Survey had pinpointed exactly where the culture needed to grow. The challenge was turning those insights into real change, starting with HR Leaders.

Azelis Values Weren't Yet Lived at Every Level

Despite a strong organisational value set, these values hadn't been meaningfully cascaded through the People Leaders who managed and influenced most employees daily. The gap between stated and lived values was tangible.

  • Feedback Culture Was Weak

    Employees weren't receiving consistent, constructive feedback. Leaders knew feedback mattered but lacked both the skills and the habit of delivering it well.

  • Goal Clarity Was Missing

    Without clear KPIs and well-understood KRAs, employees were working hard without always knowing what truly mattered. Alignment was insufficient.

  • Trust, Delegation & Empowerment Were Underdeveloped

    Managers were holding on rather than letting go. Employee survey flagged trust, collaboration, conflict resolution, and empowerment as areas needing urgent attention.

The programme

People Leaders Values Program

A data-driven, foundational 1-day pilot program for HR Leaders at Azelis India — designed to align leadership behavior with organisational values and embed the feedback, trust, and empowerment culture the organisation needed.

  • 1-Day
    Pilot Program
  • 8
    Focus Areas
  • Values
    Alignment
What we covered
  • Connecting individual leaders to the Azelis values at a personal level
  • Understanding how values show up (or don't) in daily leadership behaviour
  • Exploring what it means to cascade values — not just communicate them
Tools and methods
Values ExerciseGroup ReflectionPersonal Connection
Our approach

What made this work

We don't run generic values programs. This pilot was precision-designed using Azelis's own data and delivered with the depth and customization walnut.coach is known for.

  1. 1

    Data-Led Design

    This program wasn't guesswork. Every module was directly mapped to the gaps identified in the Azelis Employee Satisfaction Survey — making every minute feel directly relevant to the team's actual needs.

  2. 2

    Starting with HR

    By piloting with the HR Leaders first, Azelis ensured that those responsible for developing others would experience the transformation themselves first — creating authentic advocates for culture change.

  3. 3

    Values as the Backbone

    Rather than treating values as a separate topic, the program wove Azelis's values through every module — so that feedback, goals, and empowerment all connected back to a cultural North Star.

“This program took things we already believed in — feedback, trust, empowerment — and showed us we weren't actually doing them. That honest mirror was the most valuable thing about it.”
Program Feedback — Azelis India
Outcomes

What changed after the programme

Azelis HR Leaders emerged with a personal connection to the organisation's values and concrete skills to cascade them to their teams and the broader organisation.

  • Values That Leaders Could Own

    By the end of the program, HR Leaders had a personal, felt connection to Azelis's values — not just an awareness of them. This made cascading values to their teams a genuine act of leadership.

  • Feedback Skills That Stuck

    Leaders left with practical tools and the confidence to give constructive feedback regularly. Early follow-up showed more feedback conversations happening in day-to-day work.

  • Clearer Goals & Accountability Across Teams

    Using SMART frameworks and KRA-KPI linking, leaders were able to have sharper, more meaningful performance conversations with their direct reports.

  • More Empowered, More Trusted Teams

    Leaders who had attended reported making specific changes to how they delegated, managed conflict, and created space for their teams to own and solve problems.

How we worked

From first call to follow-through

Every Walnut engagement follows the same five steps, run by ICF-credentialed coaches.

  1. 1

    Discovery

    Understanding the organisation's culture, challenges and people

  2. 2

    Custom design

    Tailoring content, examples and exercises to the team

  3. 3

    Delivery

    An interactive, gamified session with real-time engagement

  4. 4

    Commitment

    Each participant leaves with one action to try straight away

  5. 5

    Follow-through

    Ongoing coaching for deeper individual growth

For HR

What HR sees in the app

Who was active this week, the one thing to do next, and each skill from the first check to the latest. A monthly report you can download and share.
Walnut for companies
HR Insights: the big story of the month and the monthly report

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